March 23, 2007

2%

Have you ever been part of a team, church, whatever, and one person is a problem person? What do most people do? They avoid the situation. They talk about the person behind his/her back. They complain. But do these methods really improve anything?

The answer is having open, honest communication in the first place. The secondary answer is that someone needs to say something.

I found this article at Fast Company. It is a good read for pastors and leaders who are setting policy and working with staff members.

It is a challenge to be open and honest. It is also a challenge to receive open and honest. Part of the challenge is determining if it is REALLY honest and true.

2 comments:

  1. I've tried open and honest... and it just gets me talked about. Seriously.

    Sometimes you just gotta know when to give up. Especially if you are the 2% in someone else's eyes.

    *shrugs*

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  2. the problem with a lot of folks trying to be "open and honest" is that most of the time, their version of "open and honest" doesn't include any tact, timing, or anything remotely constructive.

    it is extremely difficult to manage staff when you have that 98/2 split--policies that are clear cut are the only way to go when you are in a professional setting.

    on a personal level, there is no clear policy or strategy that you can follow. other than remembering that there's a time for talking and a time for holding your tongue, the only way to the heart of an issue is straight through the people involved.

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