I have been a Biblesoft user for a VERY long time. I bought my first version while I was in college, and have continued to purchase the updates and expansions as they have become available. I liked it because it was fairly inexpensive (especially compared to Logos), and was a very good program.
About three months ago, I received notification about a new version with some great resources. Because I was a "Valued Customer" I was receiving a special offer that allowed me to purchase the program before they released it to the public. After talking my wife into it, I purchased it a couple days after Christmas.
What they didn't tell me was that the only level of the version available, and that the version I purchased would not be available until NOW! But they didn't tell me this until I called them. They also have not been very forthcoming with the updates. They said that an e-mail would be sent once they began shipping, but I didn't know they were shipping until my bank account had been charged.
I am installing the program now, so it will a bit before I know whether the wait was worth it!